Website: QuickList.co.nz

Owner: Catalyst Tech Solution Ltd

Effective Date: 13 July 2026

Introduction

QuickList is committed to providing a safe and trustworthy online marketplace for buyers, sellers, landlords, tenants, employers, job seekers, and service providers throughout New Zealand.

While QuickList works to detect fraud, remove prohibited listings, and moderate content, no online marketplace can eliminate every risk. Every user should take reasonable precautions before entering into any transaction or sharing personal information.

These Safety Tips are designed to help you recognise common scams, make informed decisions, and complete transactions more securely.

1. General Marketplace Safety

Whether you are buying, selling, renting, hiring, or advertising services, always use common sense and remain cautious.

You should:

• Read the entire listing carefully.

• Review all photographs.

• Ask questions if anything is unclear.

• Verify important information before making a commitment.

• Be cautious of deals that seem unusually attractive.

• Keep records of important communications.

• Report suspicious behaviour through QuickList.

You should never feel pressured into making an immediate decision.

2. Protect Your Personal Information

Your personal information is valuable. Share only the information that is necessary to complete a legitimate transaction.

Avoid sharing:

• Passport details.

• Driver licence numbers unless genuinely required.

• Bank account passwords.

• Online banking login details.

• Credit or debit card PINs.

• One-time verification codes (OTP).

• Security questions or recovery codes.

• Copies of identity documents unless you have verified who is requesting them and why.

QuickList staff will never ask for your password or authentication codes.

3. Keep Your QuickList Account Secure

Use a strong and unique password for your QuickList account.

A secure password should:

• Be at least 12 characters long.

• Include a mix of upper and lower case letters.

• Include numbers and symbols where possible.

• Not be reused on other websites.

Additional recommendations:

• Change your password if you suspect your account has been compromised.

• Log out from shared or public computers.

• Keep your email account secure, as it is often used to recover your QuickList account.

• Enable multi-factor authentication if QuickList provides this feature.

4. Recognise Common Scam Warning Signs

Fraudsters often use similar tactics across online marketplaces.

Be cautious if someone:

• Pressures you to act immediately.

• Offers significantly more or less than the market value.

• Refuses to answer reasonable questions.

• Avoids meeting in person without a valid reason.

• Requests payment before allowing inspection.

• Asks to continue the conversation on an unfamiliar platform immediately.

• Claims to be overseas and unable to meet.

• Provides inconsistent information.

• Uses poor-quality or copied photographs.

• Sends suspicious links or attachments.

If something feels wrong, pause the transaction and verify the information before proceeding.

5. Verify the Identity of the Other Party

Before completing a transaction, take reasonable steps to confirm that the other person is genuine.

You may wish to:

• Review their QuickList profile.

• Check previous ratings or reviews (where available).

• Ask questions about the item or service.

• Request additional photographs.

• Request proof of ownership for high-value items.

• Confirm business registration details for commercial sellers.

Avoid relying solely on screenshots or messages as proof of identity.

6. Be Careful With Unusually Low Prices

Scammers often attract buyers by advertising products at prices well below market value.

Before purchasing:

• Compare prices from several sellers.

• Ask why the price is unusually low.

• Inspect the item if possible.

• Verify that the product exists.

Remember that an unusually cheap deal may indicate:

• A scam.

• Counterfeit goods.

• Stolen property.

• Misrepresented condition.

• Hidden defects.

7. Avoid High-Pressure Sales Tactics

Legitimate sellers generally allow buyers reasonable time to inspect an item and make a decision.

Be cautious if a seller says:

• "You must pay immediately."

• "Someone else is waiting."

• "The price is only available for the next few minutes."

• "Don't inspect it—just trust me."

Pressure is a common tactic used by scammers to reduce the time available for verification.

8. Keep Communications Professional

Communicate respectfully and keep discussions focused on the transaction.

Where possible:

• Use QuickList's messaging system.

• Save important messages.

• Confirm important details in writing.

• Avoid verbal agreements without written confirmation.

Written communication helps resolve misunderstandings if a dispute arises.

9. Report Suspicious Activity

If you encounter a suspicious listing, message, or user, report it to QuickList as soon as possible.

Examples include:

• Fake listings.

• Fraud attempts.

• Requests for passwords or verification codes.

• Harassment.

• Counterfeit goods.

• Listings involving prohibited items.

• Identity theft attempts.

Prompt reporting helps protect other members of the QuickList community.

10. If You Think You Have Been Scammed

If you believe you have been the victim of fraud:

1. Stop communicating with the suspected scammer.

2. Do not send any further money or information.

3. Save all messages, emails, receipts, and screenshots.

4. Contact your bank or payment provider immediately if payment has already been made.

5. Change your passwords if you shared account information.

6. Report the incident to QuickList through the appropriate support channels.

7. Consider reporting the matter to the appropriate New Zealand authorities if criminal activity is suspected.

Acting quickly can reduce potential financial loss and improve the chances of recovering funds or preventing further misuse of your information.